Shipping policy
UK DELIVERY
UK orders are sent by Royal Mail:
- Standard Delivery (Royal Mail Tracked 48): £4.00, usually 3–5 working days
- Free Standard Delivery (Royal Mail Tracked 48) on orders over £100, usually 3–5 working days
- Express Delivery (Royal Mail Tracked 24): £7.00, usually 1–2 working days
You'll receive an email with tracking as soon as your order is on its way.
USA DELIVERY
Delivery to the USA starts from £25.00, depending on the weight of your order, and usually arrives within 7–11 working days.
Duties and import taxes are calculated and paid at checkout, so there are no extra charges on delivery.
EUROPE AND REST OF THE WORLD
We deliver worldwide by tracked courier. Delivery costs are shown at checkout and depend on your country and the weight of your order. Orders to Europe usually arrive within 5–10 working days, and orders to the rest of the world usually arrive within 7–14 working days.
Limited Edition orders weigh more because of the gift box, so international delivery may cost slightly more.
CUSTOMS, DUTIES AND TAXES
For orders to the USA, duties and import taxes are paid at checkout, so there is nothing extra to pay on delivery.
Orders to Europe and the rest of the world may be charged import duties, taxes and courier handling fees by the destination country. These are set by your country's customs authority, not by us, and are payable by you on delivery.
If you refuse to pay these charges, your parcel will be returned to us. In that case, we'll refund the price of your items, minus the original delivery cost, the cost of returning the parcel and any charges we're billed by the courier.
If you're unsure what your country charges, please check with your local customs authority before ordering.
LIMITED EDITION GIFT BOX
Every Limited Edition thobe arrives in a wrapped gift box at no extra cost.
DELIVERY PROBLEMS
If your parcel hasn't arrived within the expected delivery time, or arrives damaged, please contact us at sujudcollection@gmail.com with your order number and we'll help.